Getting Help in Hong Kong

Emergency contacts and assistance resources for visitors and residents

Emergency Services

999
Police, Fire Services, and Ambulance Emergency Hotline
112
Mobile phone emergency number (redirects to 999)
992
Emergency SMS service for people with hearing or speech difficulties

If you need urgent assistance from police, ambulance, or fire services, dial 999. The emergency call centre will connect you with the appropriate service.

Police & Public Safety

+852 2527 7177
Hong Kong Police Force Hotline
18222
Anti‑Scam Helpline

If you need non‑urgent police assistance or want to report suspicious activity, you can contact the Hong Kong Police hotline.

Visitor Assistance

+852 2508 1234
Hong Kong Tourism Board Visitor Hotline
+852 2181 8888
Hong Kong International Airport Information
+852 2929 2222
Consumer Council Assistance

If You Lose Your Passport

If your passport is lost or stolen:

You can find a list of consulates here: Foreign Consulates in Hong Kong